Legal Center
Version 1.1
BIZTOWERS PRIVACY POLICY
Version 1.1
Effective Date: [Launch Date]
Operated By: Emoicai Biz Ltd
Location: Kampala, Uganda
Contact Email: [[email protected]](mailto:[email protected])
---
1. INTRODUCTION
---
BizTowers is operated by Emoicai Biz Ltd ("BizTowers", "we", "our", or "us").
This Privacy Policy explains how we collect, use, process, store, protect, and disclose information when users access or use the BizTowers platform, websites, mobile applications, marketplaces, communication systems, advertising services, and related products and services.
By creating an account, accessing the Platform, or using BizTowers services, you acknowledge and agree to the practices described in this Privacy Policy.
---
2. INFORMATION WE COLLECT
---
We may collect information directly from users, automatically through platform usage, and from third-party service providers.
---
## 2.1 ACCOUNT INFORMATION
When creating an account, we may collect:
* Full name
* Username
* Email address
* Phone number
* Password credentials (stored securely)
* Profile information
* Account preferences
---
## 2.2 SELLER INFORMATION
When operating a shop or offering products and services, we may collect:
* Shop information
* Business information
* Business registration information
* Tax-related information
* Seller verification information
* Seller profile information
---
## 2.3 VERIFICATION INFORMATION
To improve trust and platform security, BizTowers may collect:
* National identification documents
* Passport information
* Business registration documents
* Selfie verification images
* Verification status information
Verification information may be retained for compliance, fraud prevention, and security purposes.
---
## 2.4 TRANSACTION INFORMATION
When transactions occur, we may collect:
* Orders
* Purchases
* Refund requests
* Buyer Protection records
* Payment records
* Subscription records
* Payout records
* Transaction history
---
## 2.5 PRODUCT, SERVICE, AND SHOP CONTENT
We may collect content uploaded to the Platform including:
* Product listings
* Service listings
* Shop information
* Product images
* Product files
* Advertising content
* Opportunity listings
* Reviews
* Ratings
* Public profile content
---
## 2.6 COMMUNICATION INFORMATION
When users communicate through BizTowers, we may collect:
* Direct messages
* Group communications
* Support conversations
* Notification preferences
* Email interactions
Communication data may be reviewed where necessary for security, abuse prevention, fraud investigations, legal compliance, or enforcement of Platform policies.
---
## 2.7 DEVICE AND TECHNICAL INFORMATION
We may automatically collect:
* IP addresses
* Device identifiers
* Browser information
* Operating system information
* Network information
* Device type
* Language settings
* Session information
---
## 2.8 USAGE INFORMATION
We may collect information regarding Platform activity including:
* Pages visited
* Products viewed
* Search activity
* Shop visits
* Click activity
* Advertising interactions
* Platform engagement
* Feature usage
---
3. HOW WE USE INFORMATION
---
BizTowers may use collected information to:
* Operate the Platform
* Create and manage accounts
* Process transactions
* Deliver products and services
* Facilitate communications
* Operate Buyer Protection systems
* Operate Trust and Reputation systems
* Verify users and sellers
* Process payouts
* Improve Platform functionality
* Conduct analytics
* Detect fraud
* Maintain security
* Provide customer support
* Comply with legal obligations
---
4. PERSONALIZATION
---
BizTowers may personalize user experiences based on Platform activity.
Personalization may include:
* Product recommendations
* Service recommendations
* Shop recommendations
* Opportunity recommendations
* Search optimization
* Recently viewed content
* Marketing preferences
Personalized recommendations do not constitute endorsements or guarantees.
---
5. COMMUNICATIONS
---
BizTowers may send:
* Account notifications
* Security alerts
* Transaction notifications
* Buyer Protection notifications
* Order updates
* Delivery updates
* Platform announcements
* Marketing communications
Users may opt out of marketing communications where permitted by law.
Security and operational communications may not be disabled.
---
6. INFORMATION SHARING
---
BizTowers does not sell personal information.
Information may be shared in the following circumstances.
---
## 6.1 SERVICE PROVIDERS
We may share information with trusted service providers supporting:
* Hosting services
* Payment processing
* Security services
* Analytics services
* Communication services
* Infrastructure services
Such providers may only use information for authorized business purposes.
---
## 6.2 OTHER USERS
Certain information may be publicly visible including:
* Shop names
* Seller profiles
* Product listings
* Service listings
* Reviews
* Ratings
* Public business information
---
## 6.3 LEGAL REQUIREMENTS
BizTowers may disclose information where reasonably necessary to:
* Comply with laws
* Respond to lawful requests
* Protect rights and safety
* Investigate fraud
* Enforce Platform policies
* Resolve disputes
---
7. DATA RETENTION
---
BizTowers retains information for as long as reasonably necessary to:
* Operate the Platform
* Fulfill legal obligations
* Resolve disputes
* Maintain records
* Prevent fraud
* Protect business interests
Certain records may be retained after account closure where necessary for compliance, security, or dispute resolution.
---
8. SECURITY
---
BizTowers implements reasonable technical, administrative, and organizational safeguards designed to protect information against:
* Unauthorized access
* Loss
* Alteration
* Disclosure
* Destruction
No system can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
---
9. USER RIGHTS
---
Subject to applicable laws, users may request:
* Access to personal information
* Correction of inaccurate information
* Deletion of eligible information
* Restriction of processing
* Withdrawal of consent where applicable
Requests may be submitted through:
[[email protected]](mailto:[email protected])
BizTowers may require identity verification before processing requests.
---
10. CHILDREN
---
BizTowers is intended for individuals aged eighteen (18) years and above.
We do not knowingly collect personal information from children.
If we become aware that information from a minor has been collected, we may remove such information and terminate associated accounts.
---
11. INTERNATIONAL USERS
---
Users accessing BizTowers from outside Uganda acknowledge that information may be processed, stored, and transferred in jurisdictions where BizTowers or its service providers operate.
---
12. CHANGES TO THIS PRIVACY POLICY
---
BizTowers may update this Privacy Policy from time to time.
Updated versions may be communicated through:
* Website notices
* Mobile applications
* Email notifications
* Platform announcements
Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
---
13. CONTACT INFORMATION
---
Questions regarding this Privacy Policy may be directed to:
[[email protected]](mailto:[email protected])
Emoicai Biz Ltd
Kampala, Uganda
END OF PRIVACY POLICY VERSION 1.1
Privacy Policy
Published: Jun 19, 2026 · Operated by Emoicai Biz Ltd, Kampala, Uganda
BIZTOWERS PRIVACY POLICY
Version 1.1
Effective Date: [Launch Date]
Operated By: Emoicai Biz Ltd
Location: Kampala, Uganda
Contact Email: [[email protected]](mailto:[email protected])
---
1. INTRODUCTION
---
BizTowers is operated by Emoicai Biz Ltd ("BizTowers", "we", "our", or "us").
This Privacy Policy explains how we collect, use, process, store, protect, and disclose information when users access or use the BizTowers platform, websites, mobile applications, marketplaces, communication systems, advertising services, and related products and services.
By creating an account, accessing the Platform, or using BizTowers services, you acknowledge and agree to the practices described in this Privacy Policy.
---
2. INFORMATION WE COLLECT
---
We may collect information directly from users, automatically through platform usage, and from third-party service providers.
---
## 2.1 ACCOUNT INFORMATION
When creating an account, we may collect:
* Full name
* Username
* Email address
* Phone number
* Password credentials (stored securely)
* Profile information
* Account preferences
---
## 2.2 SELLER INFORMATION
When operating a shop or offering products and services, we may collect:
* Shop information
* Business information
* Business registration information
* Tax-related information
* Seller verification information
* Seller profile information
---
## 2.3 VERIFICATION INFORMATION
To improve trust and platform security, BizTowers may collect:
* National identification documents
* Passport information
* Business registration documents
* Selfie verification images
* Verification status information
Verification information may be retained for compliance, fraud prevention, and security purposes.
---
## 2.4 TRANSACTION INFORMATION
When transactions occur, we may collect:
* Orders
* Purchases
* Refund requests
* Buyer Protection records
* Payment records
* Subscription records
* Payout records
* Transaction history
---
## 2.5 PRODUCT, SERVICE, AND SHOP CONTENT
We may collect content uploaded to the Platform including:
* Product listings
* Service listings
* Shop information
* Product images
* Product files
* Advertising content
* Opportunity listings
* Reviews
* Ratings
* Public profile content
---
## 2.6 COMMUNICATION INFORMATION
When users communicate through BizTowers, we may collect:
* Direct messages
* Group communications
* Support conversations
* Notification preferences
* Email interactions
Communication data may be reviewed where necessary for security, abuse prevention, fraud investigations, legal compliance, or enforcement of Platform policies.
---
## 2.7 DEVICE AND TECHNICAL INFORMATION
We may automatically collect:
* IP addresses
* Device identifiers
* Browser information
* Operating system information
* Network information
* Device type
* Language settings
* Session information
---
## 2.8 USAGE INFORMATION
We may collect information regarding Platform activity including:
* Pages visited
* Products viewed
* Search activity
* Shop visits
* Click activity
* Advertising interactions
* Platform engagement
* Feature usage
---
3. HOW WE USE INFORMATION
---
BizTowers may use collected information to:
* Operate the Platform
* Create and manage accounts
* Process transactions
* Deliver products and services
* Facilitate communications
* Operate Buyer Protection systems
* Operate Trust and Reputation systems
* Verify users and sellers
* Process payouts
* Improve Platform functionality
* Conduct analytics
* Detect fraud
* Maintain security
* Provide customer support
* Comply with legal obligations
---
4. PERSONALIZATION
---
BizTowers may personalize user experiences based on Platform activity.
Personalization may include:
* Product recommendations
* Service recommendations
* Shop recommendations
* Opportunity recommendations
* Search optimization
* Recently viewed content
* Marketing preferences
Personalized recommendations do not constitute endorsements or guarantees.
---
5. COMMUNICATIONS
---
BizTowers may send:
* Account notifications
* Security alerts
* Transaction notifications
* Buyer Protection notifications
* Order updates
* Delivery updates
* Platform announcements
* Marketing communications
Users may opt out of marketing communications where permitted by law.
Security and operational communications may not be disabled.
---
6. INFORMATION SHARING
---
BizTowers does not sell personal information.
Information may be shared in the following circumstances.
---
## 6.1 SERVICE PROVIDERS
We may share information with trusted service providers supporting:
* Hosting services
* Payment processing
* Security services
* Analytics services
* Communication services
* Infrastructure services
Such providers may only use information for authorized business purposes.
---
## 6.2 OTHER USERS
Certain information may be publicly visible including:
* Shop names
* Seller profiles
* Product listings
* Service listings
* Reviews
* Ratings
* Public business information
---
## 6.3 LEGAL REQUIREMENTS
BizTowers may disclose information where reasonably necessary to:
* Comply with laws
* Respond to lawful requests
* Protect rights and safety
* Investigate fraud
* Enforce Platform policies
* Resolve disputes
---
7. DATA RETENTION
---
BizTowers retains information for as long as reasonably necessary to:
* Operate the Platform
* Fulfill legal obligations
* Resolve disputes
* Maintain records
* Prevent fraud
* Protect business interests
Certain records may be retained after account closure where necessary for compliance, security, or dispute resolution.
---
8. SECURITY
---
BizTowers implements reasonable technical, administrative, and organizational safeguards designed to protect information against:
* Unauthorized access
* Loss
* Alteration
* Disclosure
* Destruction
No system can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
---
9. USER RIGHTS
---
Subject to applicable laws, users may request:
* Access to personal information
* Correction of inaccurate information
* Deletion of eligible information
* Restriction of processing
* Withdrawal of consent where applicable
Requests may be submitted through:
[[email protected]](mailto:[email protected])
BizTowers may require identity verification before processing requests.
---
10. CHILDREN
---
BizTowers is intended for individuals aged eighteen (18) years and above.
We do not knowingly collect personal information from children.
If we become aware that information from a minor has been collected, we may remove such information and terminate associated accounts.
---
11. INTERNATIONAL USERS
---
Users accessing BizTowers from outside Uganda acknowledge that information may be processed, stored, and transferred in jurisdictions where BizTowers or its service providers operate.
---
12. CHANGES TO THIS PRIVACY POLICY
---
BizTowers may update this Privacy Policy from time to time.
Updated versions may be communicated through:
* Website notices
* Mobile applications
* Email notifications
* Platform announcements
Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
---
13. CONTACT INFORMATION
---
Questions regarding this Privacy Policy may be directed to:
[[email protected]](mailto:[email protected])
Emoicai Biz Ltd
Kampala, Uganda
END OF PRIVACY POLICY VERSION 1.1